Privacy Policy

Privacy Policy for Clients

Your information

The Sethi Partnership Solicitors (“We”, “us” or “our”) is committed to protecting and respecting your privacy.

This privacy notice sets out the basis for which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purpose of the Data Protection laws, (the data controller is

The Sethi Partnership Solicitors, The Barn House, 38 Meadow Way, Eastcote, Ruislip, Middlesex, HA48TB.

What information do we collect about you?
All client data will be held by us in our manual and automated filing systems.

This may include

  • Contact details (including names, postal addresses, email addresses and telephone numbers)
  • Bank details
  • ID documents and other records

How is your personal information collected?

Your personal information may be collected directly from you during the process of setting you up as a client of ours or during taking instructions from you or providing you with legal advice. We may also collect information from third parties including, background check agencies, credit reference agencies and other online sources.

Purpose – how will we use your personal information?

We will only use your information when it is fair, lawful and necessary to do so. We will use your personal information in the following circumstances:

  • Where we need to perform the Retainer that we have entered into with you
  • Where we need to comply with a legal obligation
  • Where it is necessary for our legitimate interests (or those of a third party) namely to provide you with advice and assistance or in facilitating and enabling the management of all matters relating to our business, but only where your interests and fundamental rights do not override those interests
  • Where you have given your consent and that consent has not subsequently been withdrawn by you
  • Where we need to protect your interests (or someone’s interests)
  • Where it is needed in the public interest

The situations where we will process your personal data are listed below:

  • To fulfil our contract with you
  • To provide you with our services
  • Making payments to and on your behalf
  • Creating a client account for you
  • To prevent fraud and to satisfy our legal obligations under The Money Laundering Regulations 2017 and corresponding financial crime legislations
  • To provide you with information about our services
  • To invite you to any event or seminar that may be of interest to you
  • To provide you with updates about the law and other topics that may be of interest to you
  • For marketing and advertising purposes
  • For transfers to third party administrators for administration purposes and
  • The enforcement of legal claims including debt collection including via out-of-court procedures

Failure to provide personal information

Failure to provide certain information when requested may result in us being unable to perform both our legal obligations and our contractual duties to you, such as making payments to and on your behalf.

Sensitive Personal Information

We may also collect, store and use, exercise or defence of legal claims the below “special categories” of more sensitive personal information:

  • Information about health, including sickness records, medical conditions and other records
  • Information about race or ethnicity, religious beliefs, trade union membership, sexual orientation and political opinion
  • Information about criminal convictions and offences
  • We will only process these ‘special categories of personal data’ in the following exceptional circumstances
  • To the extent necessary for the establishment, exercise or defence of legal claims or
  • With your explicit written consent which you can withdraw at any time

Disclosure of data

We may share your personal information with third parties, where this is reasonably necessary, for the purposes set out in the policy. Third parties may include other lawyers, advisers and expert witnesses (including barristers and foreign lawyers), third-party service providers (including contractors and agents), regulatory bodies (such as the SRA),or for law enforcement. We may also disclose your personal information with other third parties, for example in the context of the possible sale or restructuring of the business.

Data may also be disclosed if we are under a duty to share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of business and other agreements from time to time; or to protect the rights, property, or safety of firm, our clients, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Data Subject Rights

Under certain circumstances, you have the right to:

  • Access your information
    You are entitled to request access to the information we hold about you (known as a ‘data subject access request’). You are entitled to receive a copy of the personal information we hold about you and to check that it is being lawfully processed
  • Correct your information
    If the information we hold for you is incomplete or incorrect, you have the right to request a correction
  • Request erasure
    Where there are no reasons for continuing the processing of your personal information, you are able to request the removal or deletion of the personal information
  • Object to processing
    Where the firm relies on legitimate interest for the processing of your personal information, or for the purposes of direct marketing, you have the right to object to the processing
  • Request the restriction of processing
    You are entitled to request for a suspension for the processing of your personal information, for example, if you are awaiting the reasons for the processing of the information or require us to establish its accuracy
  • Transfer your personal information
    You are able to request the transfer of your personal information to another party.

    It is important that the personal information we hold for you is accurate and up to date. If you would like to review, verify, correct or request erasure of your personal information, object to the processing of your person data or request that we transfer a copy of your personal information to another party, please contact; info@sethi.co.uk

No fee

These rights are available to you at no cost; however, we may charge a reasonable fee where a request is deemed to be excessive or unfounded. In such circumstances, we may otherwise refuse to comply with the request.

How long is your personal data retained?

Our retention period is based on statutory authority and will be held for a minimum of six years, which may be extended dependent on the nature of your relationship with the firm. Personal information may be retained for as long as necessary to comply with our legal obligation, or in order to protect yours or another person’s vital interest.

Security

We understand the importance of protecting your privacy and we will ensure your data is safeguarded and held securely in accordance with our obligations under the Data Protection laws. Appropriate technical and organisational measures have been implemented to ensure personal information is protected and to prevent your personal data from being lost, used, accessed in an unauthorised way, altered or disclosed. Details of these measures are available upon request. We also limit access to your personal information to those employees, contractors and other third parties who have a business need to know. This access will be granted on a confidential basis and processing of the information will only take place subject to our instruction.

The firm have in place procedures and a policy to deal with any potential data security breaches, and data subjects and any applicable regulators will be notified where we are legally required to do so.

Complaints

If you consider that our processing of your personal information infringes the Data Protection laws, you have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues.

How to contact us
By email at info@sethi.co.uk or write to us at, FAO of Risk and Compliance Officer, The Sethi Partnership Solicitors.

Revisions to our Privacy Policy

We reserve the right to revise this policy or any part of it from time to time and will provide you with a new policy notice where any substantial updates are made. We may also notify you through other means, about the processing of your information.